Summary of Skills and Experience

Technical Skills:

• Broad knowledge of computer technology and networking.
• Experience with UNIX and Microsoft operating systems.
• Software design and application development:
  Financial Capture for Global Financial Capture Systems (Authorizations and Submissions) -- American Express
  Web Application development -- Intesource and American Express.
• User Acceptance Testing for file processing and credit card authorization systems. Including testing design, data development and test validation -- American Express.
• Specification documentation and training implementation.
• Business analysis application development:
  Inventory management, Shrink Analysis Models, Safety Models, Productivity Models, etc. -- Borden, AIPC, and others.
• Website development and Content Management Systems (CMS). Apache, MySQL and PHP as well as IIS.
• Implemented small business networks, both Windows and Linux (Samba) based.
• Experience in database design and development.
• Superior skills with VBA to enhance business decision support.
• Fluent in Microsoft products: Excel, Access, Project and Visio. Technet Partner.
• Developed and implemented numerous computerized forecasting models used for problem solving.
• Graduate coursework in decision support systems and management information systems.

Business Skills:

• Ten years assistant plant manager, Borden Foods. Worked as the Operations Manager involved in all aspects of food processing and packaging.
• Responsible for daily operations of all processing lines and associates in Borden Pasta facility, a 24/7 operation.
• Responsible for production planning, including 10 pasta manufacturing lines and 35 packaging lines producing over 700 SKU's, Borden.
• Involved in MRP, responsible for maintaining all input supplies, both raw material and packaging. Help coordinate efforts between Production Planning, Maintenance, and Warehousing.
• Developed packaging and processing standards. These were used to increase production efficiencies in both packaging and processing. Packaging performance increased across all lines, some by as much as 200%. Press performance improved from 15 to 21 hours per day, a gain of 40% Borden.
• Warehouse supervisor for Fleming Foods--a million square foot warehouse located in Phoenix, AZ. Responsibilities included day-to-day operation of shipping and receiving of produce and grocery products.
• Managed operations for 108,000 square foot pasta warehouse, all shipping and receiving.
• Developed computerized inventory management program used for 3 years in warehouse operation.
• Successfully developed fail-safe strategies for controlling warehouse inventory accuracy.

Product Purchasing, Store Replenishment, MRP:

• Strategize, construct and implement online RFQ auctions to maximize price efficiency for grocery retailers.
• Used computerized ordering system (Inforem) to procure grocery products for Fleming Foods. 
• Procured input supplies using both manual and computerized ordering system for Borden Foods.

Solid Communication Skills:

• Implemented training and safety programs, Borden Foods.
• Developed employee orientation program.
• Developed numerous policies and procedures.
• Developed operations manual used nationwide.

Please feel free to review my resume. I am open to any feedback you would offer, and again, thanks for your interest.

Mark Henley