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Mark Henley

13866 North 91st Drive
Peoria, AZ 85381
623.451.5204

Summary of Skills and Experience

Technical Skills:

  • Broad knowledge of computer technology and networking.
  • Experience with UNIX and Microsoft operating systems.
  • Software design and application development:
    Financial Capture for Global Financial Capture Systems (Authorizations and Submissions) -- American Express
    Web Application development -- Intesource and American Express.
  • User Acceptance Testing for file processing and credit card authorization systems. Including testing design, data development and test validation -- American Express.
  • Specification documentation and training implementation.
  • Business analysis application development:
    Inventory management, Shrink Analysis Models, Safety Models, Productivity Models, etc. -- Borden, AIPC, and others.
  • Website development and Content Management Systems (CMS). Apache, MySQL and PHP as well as IIS.
  • Implemented small business networks, both Windows and Linux (Samba) based.
  • Experience in database design and development.
  • Superior skills with VBA to enhance business decision support.
  • Fluent in Microsoft products: Excel, Access, Project and Visio. Technet Partner.
  • Developed and implemented numerous computerized forecasting models used for problem solving.
  • Graduate coursework in decision support systems and management information systems.

Business Skills:

  • Ten years assistant plant manager, Borden Foods. Worked as the Operations Manager involved in all aspects of food processing and packaging.
  • Responsible for daily operations of all processing lines and associates in Borden Pasta facility, a 24/7 operation.
  • Responsible for production planning, including 10 pasta manufacturing lines and 35 packaging lines producing over 700 SKU's, Borden.
  • Involved in MRP, responsible for maintaining all input supplies, both raw material and packaging. Help coordinate efforts between Production Planning, Maintenance, and Warehousing.
  • Developed packaging and processing standards. These were used to increase production efficiencies in both packaging and processing. Packaging performance increased across all lines, some by as much as 200%. Press performance improved from 15 to 21 hours per day, a gain of 40% Borden.
  • Warehouse supervisor for Fleming Foods--a million square foot warehouse located in Phoenix, AZ. Responsibilities included day-to-day operation of shipping and receiving of produce and grocery products.
  • Managed operations for 108,000 square foot pasta warehouse, all shipping and receiving.
  • Developed computerized inventory management program used for 3 years in warehouse operation.
  • Successfully developed fail-safe strategies for controlling warehouse inventory accuracy.

Product Purchasing, Store Replenishment, MRP:

  • Strategize, construct and implement online RFQ auctions to maximize price efficiency for grocery retailers.
  • Used computerized ordering system (Inforem) to procure grocery products for Fleming Foods. 
  • Procured input supplies using both manual and computerized ordering system for Borden Foods.

Solid Communication Skills:

  • Implemented training and safety programs, Borden Foods.
  • Developed employee orientation program.
  • Developed numerous policies and procedures.
  • Developed operations manual used nationwide.

Please feel free to review my resume. I am open to any feedback you would offer, and again, thanks for your interest.

Mark Henley